Facebook Business Pages: Part Two

Posted June 19th, 2010 by admin and filed in social media
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Continuing from previous posting on uses of Facebook for business, we can list various reasons you might return to visit a company’s Business Page, after you’ve Liked it:

  • offer a testimonial;
  • respond when XYZ Company asks you to respond;
  • participate in a contest, drawing, or special event;
  • you’re curious about what others have to say about XYZ Company;
  • you want to share a personal story that’s relevant to XYZ Co.

While these motivations may be shoe-ins for larger companies, small and itty bizzes may doubt that they can garner significant numbers these ways.

However, this viewpoint is skewed: it assesses FB as an optional vehicle, as if it were one of many choices. But actually, it’s the whole banana. Like the phone, you don’t have a choice whether or not to use it. FB’s a unique and necessary tool, not a fashion statement.

If you offer your FB Business Page as a service, rather than as messaging from you, its use may become more clear. It’s there

  • to receive testimonials;
  • to listen to your market;
  • to reward your market;
  • to enlist your market in doing good things;
  • to be transparent.